The team was very enthusiastic about the bike, and so was almost everybody we showed it to. We were already personally involved in triathlon and road racing, and everywhere we went with the bike people asked us where they could get one. An important exception was the team’s bike sponsor, who was not yet ready to part with tradition. We drew the conclusion that if pro riders and athletes, both in the cycling and triathlon world, liked our design but the bike companies didn’t, our only option would be to start a company of our own.
In the following months we built our business, overhauled our designs completely (even switching from carbon to Aluminum), studied the market and decided to take the plunge. The first bike show for Cervélo followed in February 1996. As we had few models to show (two), we decided to go for the classy Italian car dealership look with lots of empty space. Adding to that spirit was Van Gogh's "Notte Stellata" in the background and the Italian cycling jerseys from the 1950's that we were wearing. We probably got more inquiries for those than for our bikes, but at least it kept us humble and it is fair to say business has picked up since.
Within two years we had won triathlons, time trial nationals in Germany and Canada, participated in the Triathlon & Cycling World’s, and raced the Olympic Time Trial in Atlanta.
Two important factors that made our success possible are our customers and athletes. We were lucky enough that many consumers understand and appreciate what our designs are about. We know how many bikes there are to choose from, and are honored every time someone recognizes the merits of a Cervélo.
Then there are the pro athletes, who together with our customers are the true ambassadors for our bikes. Because we are a relatively small company, we tend not to be able to offer athletes and teams the same benefits the big companies can. This means that when an athlete or team chooses to ride Cervélo over something else, it really happens because of the product (and hopefully the company). This may not seem like that big a deal, but if sport is your profession, it is a difficult decision to choose potentially greater prize money winnings over money in hand with a base salary. We would like to thank our athletes for their confidence in us and our bikes.
We know that this may sound strange now that we are the only bike manufacturing with its own pro cycling team at the highest level, but this is still true today. We may be big for a high-end manufacturer but we are still small compared to some of the other companies that want to showcase their products on the pro circuit. It’s tough competing for team partnerships with companies that generate revenue with everything from tricycles to road bikes, but we are lucky that we have athletes and friends of the company who believe in us, and who have helped us to realize the Cervélo TestTeam.